That Time When @VerizonSupport Transferred Me to a Fake ‘Loyalty Department’ to Resolve a Problem

Laura and I have been Verizon wireless customers since 2005. While we aren’t upgrading our phones every few years, we are a consistent part of their customer base. It is a conservative guesstimate that we’ve spent over $20,280 to be part of the Verizon network for all of these years. That doesn’t include phones. I’ve […]

Open Letter to Giant Eagle Regarding Northside Store

Review of Giant Eagle Curbside Express

(I am posting this letter to be transparent about my concerns around microaggressions, trolling and corporate influences. You can read my original post here. – Sue) To Whom It May Concern, My name is Sue Kerr and I am a Pittsburgh based blogger at pghlesbian.com. I wrote a blog post describing a positive interaction I had […]

Five Things I Did To Make Myself a Merry Christmas

donation coat and blanket

I answered the daily prompt about writing a note when I’ve visited a new place. This year, I worked hard for Christmas. Not shopping, cleaning or cooking. I worked hard on my attitude. And it paid off. The holidays are really hard for so many of us, an emotional flashpoint for anxiety, depression, addiction and […]